28 Ways to Create Great Segues - #22, Pre-Service: A Preparation Time

I once attended a Sunday evening service at Parkside Church near Cleveland to hear Alistair Begg preach. A Scottish accent always makes a sermon better. It was a typical traditional pre-service time with soft music, dim lights and people chit-chatting with folks they hadn’t seen for at least a week. Pastor Begg got up and said, “It sounds like your voices are in fine shape tonight.” Folks gave the usual polite chuckle. But before the obligatory laughter died down, the Scotsman shot out a firm, “But you'd be better to prepare your hearts before the Lord.” The place got real quiet, real quick.

A quiet preparation time before the service is likely a thing of the past for many churches. But it might not hurt to implement it occasionally. And I say occasionally just because anything that’s done weekly runs the risk of losing its effectiveness.

If you’re church wants to try to create the pre-service preparation time, consider what you need to create that environment.

• A sign outside the worship center encouraging people to enter quietly.
• Doors closed to foyer/lobby. This will create a feeling of “entering in”. It also cuts the noise from the yakkers in the lobby.
• Soft music – it could be canned music or live acoustic guitar/piano playing softly.
• Dim lighting – quiet and reflective times aren’t encouraged by bright overhead lighting.
• Scriptures or short devotional quotes looping on the screen.

Consider other elements that might help create an environment of quiet preparation: candles, pictures of nature or people in prayer/worship, a written “guide” in the bulletin or on-screen to help people know how to use prepare for worship, etc.

Here are a few things that you should consider with a pre-service preparation time:

• You’ll always have the chit-chatters in the foyer, so you’ll still have to figure out how some way to bring them in. (Besides wishful thinking that they're conscientious of the time and care when the service starts.)
• This time could be off-putting to guests, especially non-Christians. But it also might be just what they’ve been looking for. You can’t please everyone. Just be clear about what you want. Don’t try to make it conducive for preparation and chit-chatting. People won’t know what to do. My two cents: if you’re not going for quiet preparation, I’d always go for the other end: a bright and celebratory environment.
• Your service may need to begin differently. Jumping right in with the typical upbeat opener will be a little jarring to those who have been in there. Consider starting with a quieter slower song, and building up. Or sing the chorus of a faster song in a “worshipful” manner. Then build tempo and volume to move people into the song as usual.

As we wrap up the segues that deal with the pre-service time, here's a last thought as you think through this stuff: Whatever you find that works to bring your people in at the beginning will most likely not work next month or even next week. People will start ignoring that countdown after they’ve seen it a few times and the live music will become background noise. That’s just how it is. So it’s up to us to be creative and segue people into worship.

28 Ways to Create Great Segues - #21: "The Herding Song"

Photo from stock.xchng

We've been talking about the "pre-service." I suggested in the last post that the pre-service time is one big transition time - comprised of several of small segues - that moves people into our worship gatherings.

We can try to spiritualize this time, but let’s just be honest: it's sometimes like herding cats to get our people into worship. We're competing with coffee and chit-chat in the foyer, people catching up at the kid check-in and the culture of the chronically late. Often our opening song feels like a sacrificial lamb—it gives its life to bring people into the worship center. And while changing the culture of lateness in our church might be achievable before Jesus returns, it's not the point of this series. We're dealing with current reality at the moment.

So rather than fight it, or get mopey about the fact that our first song is a musical martyr, let's just re-frame our thinking and call it the herding song - as in, it herds people into the worship center. Here are a few options for the herding song:

The Pre-Service Song: Time this song so it ends right at the beginning of the service time. Make it more of a "sit and listen" song for those already in the service. Also, give people something to look at: put the announcement graphics on the screen, or a countdown (or both, if you've got the technology). The one big issue with the Pre-Service Song is that people are still in your parking lot at "start time." So many aren't even there to be "herded." 

The Opening Song: Again, get over the fact that this is a sacrificial lamb. But don't overlook that there will be people worshiping with this song. So pour everything you've got into this one, but don't throw your "high impact" song here. You know - that song we don't want people to miss. Save that tune for later.

By the time you’re done with this song most everyone will be in except those with pathological tardiness and your youth pastor. I think Celebrate Recovery is developing a program for them - youth pastors, that is. Nothing can be done for the certifiably tardy.

Photo from stock.xchng

The Hybrid – Use a Pre-Service Song, but begin it about 2 minutes before the posted service start time and let it spill into your service. This means your service will actually start 2 – 3 minutes late. (Which actually might be early for some of you.)

"But," you ask, "isn't this enabling lateness?"

You betcha. But remember, we're dealing with current reality.

And this is my church's reality. At some point, we’ll need a course correction. But it will probably require more than moving our pre-service song back a couple minutes. I'm thinking there'll need to be at least one or two good shunnings. At least that’s what I’m voting for.

Before we wrap up this post, let me throw out a few options for your pre-service (or hybrid) song:

• Use a familiar, upbeat song that the worship team can play in its sleep. That way there’s not extra work for the team. Plus they can relax and have fun with it. People will be drawn by that.

• Introduce a new song. When I introduce a new song, I'll run it 3 - 4 weeks in a row as a live pre-service song. This sounds like a lot, but the average church attendee will likely hear it twice. At best. And it gives my team the chance to play/sing it at least once, depending on rotation.

• "Pre-prise": Use a song that you’ll be doing later in the service, especially if it’s a new one. That will help get it in people’s heads. Just don’t do the opening song, or it will feel really long if you play it twice back to back.

Again, each of these pre-service segues are best used in conjunction with others. Try different combinations. And remember what works now, won't work for long. People can become as conditioned to a pre-service song as they are to Muzak in a department store. When's the last time your heard the music in JCPenney?

28 Ways to Create Great Segues - #17 - 20

Segues #17 - 20: The Pre-Service, Part 1

Photo from stock.xchng 

I look at the pre-service time as one big segue: it's a sequence of elements used to transition people into corporate worship. The issue with most churches in American culture is this: the majority of people don’t actually come into the service until right at the start time, or likely a few minutes later. We can use a few segue elements to help move them into the flow of worship. But honestly, none of these techniques will change the culture of lateness in your church, or mine. But these transition elements can help. And while each can be standalone tools, they’ll likely work better when creatively combined with other elements.

#17 - The Countdown Video. This won’t really help if only 15% of that week's attendees are in the worship center when the last 30-seconds tick off. Consider running a feed to a monitor in the foyer or the kid ministry drop-off area. If running video feeds isn’t in the budget right now, just run a countdown off of an independent monitor in the high traffic areas outside the sanctuary.

#18 - Lighting. You know what will get people’s attention? Flipping the foyer lights on and off like they do at the end of intermission at the theater. OK, that's a little crass for our setting. Save the flicking to cue the pray for the potluck or to start the next congregational meeting.

But subtle lighting changes can be an effective way to move people from pre-service chit-chat to worship. Most often, house lights (the lights above the seating area of the worship center) are bright during the pre-service time and then are dimmed noticeably as the service begins. Inversely, the stage lights brighten and bring attention to the beginning of the service. Even if all you have for lighting controls are the switches on the back wall, you’ve got someone in your church who’d love to serve as lighting tech.

# 19 - Pre-service Music. Play a CD or iPod during the pre-service time. Make sure you create a CD mix or playlist that fits the mood you’re trying to create. And don’t be afraid to push up the volume. Just keep it comfortable to talk over. Most people won’t even be thinking about the music, until you fade it down quickly. That will grab people’s ear and help move their attention to the front.

Couple the music fade-down with a lighting change and you’ve got a strong transitional element to draw people’s attention. Some will still ignore it and keep talking. They need to be shunned like a poker-playing Amish woman.

#20 – Video Element. Dropping the lights and starting a video will move people in. Most don’t want to miss a good video. It could be a funny sketch from the Skit Guys, a thought provoking vignette that will tie in with the theme of the opening worship song, or a fun promotional video for a ministry or event.

In the next two installments we'll look at two more pre-service segues.